Online refund policy (accessories only)

Non-returnable items:

Unfortunately, there are no returns, refunds, or exchanges on Sample Sale gowns or gift cards.

Refunds for accessories bought online only:

We have a 14-day return policy, which means you have 14 days after receiving your accessory to request a return. To be eligible for a return, your accessories must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us by filling out our form on “Contact Us” page.

Items sent back to us without first requesting a return will not be accepted.

We will notify you once we’ve received and inspected your return item and will let you know if the refund was approved or not by email. If approved, you’ll be automatically refunded on your original payment method.

Please remember it can take some time for your bank or credit card company to process the refund.